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Returns and Refunds


RETURNS ARE FREE IN EUROPE !

EXTENDED DELAYS IN FRANCE
You can return your unused items for exchange at last 3 weeks after your purchase's delivery !
It takes us around two weeks to process returns.
Please put the purchase order paper that was in the box when you opened your package back and specify the model and size you want to exchange it for. In case of a cancellation, please write on the same paper that you request a refund.
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In PARIS, to return or exchange your product, you can visit our shop directly, it is located on 83 rue de Turenne, 75003 Paris. Our shop is open everyday from 11 am to 7 pm.

In FRANCE, to return or exchange your product for free, please click on the following link : 

 RETURN MY PRODUCT FOR FREE IN FRANCE

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FROM BELGIUM & LUXEMBOURG, to return or exchange your product for free, please click on the following link :

RETURN MY PRODUCT FOR FREE FROM BELGIUM OR LUXEMBOURG

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For other countries in Europe, please send your product to : 

Perús - Giraphes Services 
3 rue Michelet
IVRY-SUR-SEINE 94200 
France

Please attach the invoice of your shipping return to get a refund. Refund up to 12€.

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For people that don't live in Europe : please send your product to : 

Perús - Giraphes Services
3 rue Michelet
IVRY-SUR-SEINE 94200
France
 You are in charge of returning the package but we'll take care of the reshipment fees for exchanges.
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Exchanges and refunds take up to 15 days after shipment to be processed. 
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All returned products must be new and unused. Upon reception, we will judge the state of the returned merchandise. No returns will be accepted and therefore no refund will be made if the returned products have been used or damaged and that this use or damage has rendered the product unfit for sale.

If you have any questions simply let us know at hola@perus.co, we'll respond to you within one business day.

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